Account security

Verification text messages

Information about one-time passcodes and account-related SMS messages.

Last updated September 10, 2026

Confirm the production SMS provider, supported keywords, short code or sending number, carrier disclosures, and jurisdiction-specific wording before launch.

Why we text

Freely may send a one-time passcode to verify your phone number, protect sign-in, recover an account, or confirm a security-sensitive action.

Help and stopping messages

Reply HELP where supported or contact support@freelydating.com. Reply STOP to stop messages where supported; doing so may prevent phone-based verification or account access until another method is available.

Protect your code

Freely support will never ask you to send a one-time passcode by email, text, or chat. Do not share a code with anyone.